1. Introduction
1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we
explain how we will treat your personal information.
1.2 We will ask you to consent to our use of cookies in accordance with the terms of this
policy when you first visit our website.
1.3 This privacy policy was last updated on 18 11 20222. Collecting personal information
2.1 We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website
(including your IP address, geographical location, browser type and version,
operating system, referral source, length of visit, page views and website
navigation paths);
(b) information that you provide to us for the purpose of subscribing to our email
notifications and/or newsletters;
(c) information that you provide to us when enquiring about the services on our
website;
(d) information that you post to our website for publication on the internet 

(e) information contained in or relating to any communication that you send to us or
send through our website (including the communication content and metadata
associated with the communication and any information gathered on a form; and
(f) any other personal information that you choose to send to us.
(g)  3.2 Before you disclose to us the personal information of another person, you must obtain
that person’s consent to both the disclosure and the processing of that personal
information in accordance with this policy.

3. Using personal information
(a) In order to complete the service you have requested we may use your personal
information to contact you directly, send you notifications of similar services; and
send you information about similar services.

(b) Where you have given consent we may use your personal information to inform
you send you information about similar services.
3.1 Personal information submitted to us through our website will be used for the purposes
specified in this policy or on the relevant pages of the website.
4.2 We may use your personal information to:
(a) administer our website and business;
(b) personalise our website for you;
(c) supply to you services;
(d) send statements, invoices and payment reminders to you, and collect payments
from you;
(e) send you non-marketing commercial communications;
(f) send you email notifications that you have specifically requested;
(g) send you our email newsletter, if you have requested it (you can inform us at any
time if you no longer require the newsletter);
(h) send you marketing communications relating to our business which we think may
be of interest to you, by post or, where you have specifically agreed to this, by
email or similar technology (you can inform us at any time if you no longer require
marketing communications)];
(i) provide third parties with statistical information about our users (but those third
parties will not be able to identify any individual user from that information);
(j) deal with enquiries and complaints made by or about you relating to our website;
(k) keep our website secure and prevent fraud;
(l) verify compliance with the terms and conditions governing the use of our website
(including monitoring private messages sent through our website private
messaging service); and

(n) enable us to complete automated decision making and profiling in order to put
together our strategic plan;
(o) Your data may also be available to our website provider to enable us and them to
carry out analysis and research on demographics, interests and behavior of our
users and supporters to help us gain a better understanding of them to enable us
to improve our services. This may include connecting data we receive from you on
the website to data available from other sources. Your personally identifiable data
will only be used where it is necessary for the analysis required, and where your
interests for privacy are not deemed to outweigh their legitimate interests in
developing new services for us. In the case of this activity the follow will apply:
(p) Your data will be made available to our website provider. The data that may be
available to them include any of the data we collect as described in section 3
above. Our website provider will not transfer your data to any other third party, or
transfer your data outside of the EEA. They will store your data for a maximum of
[7] years;

(o) This processing does not affect your rights under sections 10 or 16 of this privacy
policy.
4.3 If you submit personal information for publication on our website, we will publish and
otherwise use that information in accordance with the licence you grant to us.
4.4 We will not, without your express consent, supply your personal information to any third
party for the purpose of their or any other third party’s direct marketing.
4. 5. Disclosing personal information
5.1 We may disclose your personal information to any of our employees and subcontractors
insofar as reasonably necessary for the purposes set out in this policy.
5.2 We may disclose your personal information to any member of our group of companies
(this means our subsidiaries, our ultimate holding company and all its subsidiaries)
insofar as reasonably necessary for the purposes set out in this policy.
5.3 We may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing
information to others for the purposes of fraud prevention and reducing credit
risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that we are
(or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other competent
authority for disclosure of that personal information where, in our reasonable
opinion, such court or authority would be reasonably likely to order disclosure of
that personal information.
5.4 Except as provided in this policy, we will not provide your personal information to third
parties.
6. International data transfers
6.1 Information that we collect may be stored and processed in and transferred between any
of the countries in which we operate in order to enable us to use the information in
accordance with this policy.
6.2 Personal information that you publish on our website or submit for publication on our
website may be available, via the internet, around the world. We cannot prevent the use
or misuse of such information by others.
6.3 You expressly agree to the transfers of personal information described in this Section 6.

7. Retaining personal information
7.1 This Section 7 sets out our data retention policies and procedure, which are designed to
help ensure that we comply with our legal obligations in relation to the retention and
deletion of personal information.
7.2 Personal information that we process for any purpose or purposes shall not be kept for
longer than is necessary for that purpose or those purposes.
7.3 Notwithstanding the other provisions of this Section 7, we will retain documents
(including electronic documents) containing personal data:
(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective
legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing
information to others for the purposes of fraud prevention and reducing credit
risk).
8. Security of personal information
8.1 We will take reasonable technical and organisational precautions to prevent the loss,
misuse or alteration of your personal information.
8.2 We will store all the personal information you provide on our, and where applicable our
supplier’s, secure (password- and firewall-protected) servers. This may include data
storage services provided in the Cloud.
8.4 You acknowledge that the transmission of information over the internet is inherently
insecure, and we cannot guarantee the security of data sent over the internet.
9. Amendments
9.1 We may update this policy from time to time by publishing a new version on our
website.
9.2 You should check this page occasionally to ensure you are happy with any changes to
this policy.
10. Your rights
10.1 You may instruct us to provide you with any personal information we hold about you;
provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an
original copy of a utility bill showing your current address).
10.2 We may withhold personal information that you request to the extent permitted by law.
10.3 You may instruct us at any time not to process your personal information for marketing
purposes.

10.4 In practice, you will usually either expressly agree in advance to our use of your
personal information for marketing purposes, or we will provide you with an opportunity
to opt out of the use of your personal information for marketing purposes.
11. Third party websites
11.1 Our website may include hyperlinks to, and details of, third party websites.
11.2 We have no control over, and are not responsible for, the privacy policies and practices
of third parties.
11.2 This privacy policy only governs our websites and we are not responsible for the privacy
policies that govern third party websites even where we have provided links to them. If
you use any link on our website we recommend you read the privacy policy of that
website before sharing any personal or financial data
11.3 We operate a number of social media pages eg LinkedIn.
Although this policy covers how we will use any data collected from those pages it does
not cover how the providers of social media websites will use your information. Please
ensure you read the privacy policy of the social media website before sharing data and
make use of the privacy settings and reporting mechanisms to control how your data is
used.
12. Updating information
12.1 Please let us know if the personal information that we hold about you needs to be
corrected or updated.
13. Cookies
13.1 Our website uses cookies.
13.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by
a web server to a web browser and is stored by the browser. The identifier is then sent
back to the server each time the browser requests a page from the server.
13.3 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will
be stored by a web browser and will remain valid until its set expiry date, unless deleted
by the user before the expiry date; a session cookie, on the other hand, will expire at
the end of the user session, when the web browser is closed.
13.4 Cookies do not typically contain any information that personally identifies a user, but
personal information that we store about you may be linked to the information stored in
and obtained from cookies.
13.5 We use [only session cookies] OR [only persistent cookies] OR [both session and
persistent cookies] on our website.
13.6 The names of the cookies that we use on our website, and the purposes for which they
are used, are set out below:
(a) we use Google Analytics to improve the website’s usability.
13.6.1 We use [Google Analytics] to analyse the use of our website.
13.6.2 Our analytics service provider generates statistical and other information about
website use by means of cookies.
13.6.3 The information generated relating to our website is used to create reports about
the use of our website.

13.6.5 Our analytics service provider’s privacy policy is available at:
[http://www.google.com/policies/privacy/].
13.7 Most browsers allow you to refuse to accept cookies; for example:
(a) in Internet Explorer (version 11) you can block cookies using the cookie handling
override settings available by clicking “Tools”, “Internet Options”, “Privacy” and
then “Advanced”;
(b) in Firefox (version 47) you can block all cookies by clicking “Tools”, “Options”,
“Privacy”, selecting “Use custom settings for history” from the drop-down menu,
and unticking “Accept cookies from sites”; and
(c) in Chrome (version 52), you can block all cookies by accessing the “Customise and
control” menu, and clicking “Settings”, “Show advanced settings” and “Content
settings”, and then selecting “Block sites from setting any data” under the
“Cookies” heading.
13.8 Blocking all cookies will have a negative impact upon the usability of many websites.
13.10 You can delete cookies already stored on your computer; for example:
(a) in Internet Explorer (version 11), you must manually delete cookie files (you can
find instructions for doing so at http://windows.microsoft.com/en-gb/internet-
explorer/delete-manage-cookies#ie=ie-11);
(b) in Firefox (version 47), you can delete cookies by clicking “Tools”, “Options” and
“Privacy”, then selecting “Use custom settings for history” from the drop-down
menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and
(c) in Chrome (version 52), you can delete all cookies by accessing the “Customise
and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear
browsing data”, and then selecting “Cookies and other site and plug-in data”
before clicking “Clear browsing data”.
13.11 Deleting cookies will have a negative impact on the usability of many websites.
14. Our details
15.1 This website is owned and operated by The School Outreach Company Ltd.
15.2 We are registered in England and Wales under registration number 13471640 and our
registered office is at Warnford Court, 29 Throgmorton Street, London, EC2N 2AT 3EN.
15.3 Our principal place of business is at Shaw House, Church Road, Newbury, RG14 2DR 15.4 You can contact us:
(a) by post, using the postal address given above;
(b) using our website contact form;
(c) by telephone, on the contact number published on our website or
(d) by email, using the email address published on our website.